Salesforce is a online CRM package that is built over a platform known as frce.com. Business organisations use salesforce as their internal software to manage business process, sales process, customer service, etc. Now these business organisations need salesforce developers to customize their existing CRM software or to build new CRM software for them
CRM stands for customer relationship management. It is a part of salesforce cloud computing. CRM basically work in a hold customer’s information. And it’s software that stores customer contact information like names, addresses, and phone numbers, as well as keeps track of customer activity such as phone calls, email, website visits, and more.
SalesForce Learning Prerequisites
Should have a good understanding of basic Salesforce.com CRM concepts and functionality.
SalesForce Training Format:
- SalesForce Online Training Instructor Led Online classes &Interactive sessions.
- Certification of the course Completion.
- Life Time Access to SalesForce training Online video tutorial.
- Exercise after class
- Live Project to provide the real time project experience
- Evaluation Test
- Course Completion Certification